Illusive’s great partner, CriticalStart, has just produced a troubling report showing SOC Analysts are increasingly facing burnout due to an overload of alerts. The number of alerts per analyst is growing. The time required to investigate alerts is growing. The frustration of chasing false alerts is demoralizing and demotivating.
Employee burnout is a serious issue on both a human and business front. A recent Gallup study found that about two-thirds of full-time workers experience job related burnout. The organization cost is high as burned out workers are less productive, less healthy, and less satisfied with their jobs.